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Thanks for sharing your thoughts David! We appreciate your sentiments
Thanks for the review David! We appreciate you sharing your thoughts. : )
We really appreciate hearing your thoughts so candidly Kevin. Glad to hear that we have been able to meet your needs and adequately serve you business. Thanks again for being our customer, we appreciate your business!!
Thanks JoJo. Glad to hear that you would recommend us!
Thanks for the review Robert!
Hey Brian - thanks for the review, we really appreciate you as a customer and hope to continue doing business with you!
Hi Mike - Thanks for the review. We appreciate you and will keep striving to keep your business!
Thanks Preston! We are so glad to hear that equipment fit all of your needs. : )
Thanks for the review Steve. We are glad that our support could handle all of your requests in a timely manner!
This is great to hear Kevin. We are glad that our products and services fit your business needs!
Great to hear Denyse! Thanks for passing along your thoughts.
Thank you for sharing your opinion Steve! We value your business and appreciate having you as a customer.
Thank you for the review Leana. We appreciate you and fully intend on doing our best to keep your business!
Thank you for the feedback Jeff. We strive to keep customers like yourself satisfied.
Thank you for your feedback Jeanne!
Dear Mr. Torres,
We sincerely appreciate you bringing this issue to our attention. Upon receipt of your feedback, we immediately reached out to our billing department to investigate. The team identified a glitch in our credit card system, which initiated the extra charge. As of 10/2 all money overcharged has been refunded to your credit card.
We deeply regret the inconvenience and are taking steps to ensure this doesn’t recur. Your business means a lot to us, so if there’s anything we can do to make this right or you ever have additional feedback, please don't hesitate to call Cindy McMurry at 800.874.7123.
TRS-RenTelco Customer Support
Dear Cody, thanks for sharing your feedback!
TRS-RenTelco provides formal quotations at the outset of a rental and rental term was defined in writing as part of the quotation process. After receipt of this feedback, we carefully reviewed the quotation, cover email and rental invoice for this order and found the invoice to be accurate for the rental term of the equipment. Please don’t hesitate to contact me with any questions or concerns. Best Regards, Cynthia McMurry, Director, Sales Operations at 800-874-7123.